Banks told to repay "excessive costs"

Press Releases and Announcements - 07 January 2009

Banks told to repay "excessive costs"

St George Bank is facing a potentially devastating class-action lawsuit on behalf of customers for failing to pass on their discounted legal fees to borrowers, guarantors and other third parties they have taken to court, said Mr Ben Slade, Principal at Maurice Blackburn Lawyers today.

On 4 December 2008, the Victorian Court of Appeal found that the bank had wrongfully exacted excessive legal costs from borrowers, their guarantors and other third parties. [Boman Irani Pty Ltd v St George Bank Ltd VSCA 246]. The bank was found to have extracted excessive legal costs from its customers and their guarantors by failing to give credit for rebates paid to the bank by its lawyers.  Law firms that do the bank's enforcement work get that work by offering "volume rebates" in return for getting lots of work.  The more work the firms get from the bank, the less the bank pays per hour.  This is paid in the form of a rebate at the end of the year, but the bank, which has recovered the full legal fees from its customers, accepts the windfall without giving the customers a refund. The Court of Appeal found that this was wrong and that refunds should be given.

Maurice Blackburn is preparing a class action for victims of this improper practice.  The matter has also been referred to ASIC by the Victorian Court of Appeal as the practice appears to be widespread through the country.

Ben Slade, Maurice Blackburn principal said "there was nothing wrong with these deals, but while banks impose obligations on borrowers and guarantors to pay the full costs of enforcing their debts, banks have been charging hapless debtors much more than their actual costs when those costs are enforced in court."

Mr Slade said: "The case reveals St George to be charging 100% of their lawyer's fees, without passing on the generous rebates, which should reduce the amount of legal fees claimed from the loan's guarantor.  It is extremely unlikely that this was a one-off."

In the Court's judgment, Hargrave AJA, with the support of two other judges of the Court of Appeal, also expressed doubt that this was a one-off.  He said: "The issue (of wrongfully extracting excessive costs), is not limited to this case, or even to this state.  It appears that the bank has adopted a similar approach throughout the country."

In judgment, he expressed "strong disapproval of the bank's conduct in seeking to wrongfully exact excessive costs from the … the guarantors".

"This decision highlights a practice that appears rife within the banking and financial community," Mr Slade said.

Mr Slade called for, "Australian banks to refund all excessive legal costs charged to borrowers and guarantors and he asked for a promise from all banks that they will change their ways and immediately give credit to their customers for any discount on costs. The excessive fees extracted from the customers as legal fees must be repaid, with interest."

For more information please contact Ben Slade on (02) 8267 0914

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