TOPIC: Consumer protection

Do you really understand your phone contract?

Do you really understand your phone contract?

Do you understand your phone contract? Don’t get caught out by surprise charges on your mobile phone plan.

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Party animals: Airbnb and your rights

Party animals: Airbnb and your rights

Hiring Airbnb accommodation can be great to relax on a holiday, but there are plenty of renters who'd rather skip the sight-seeing and throw a party instead. What happens when things get out of hand?

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What protection do landlords have against bad tenants?

What protection do landlords have against bad tenants?

Residential tenancy agreements cover the protection and rights of the tenant, but what about the protection and rights of the landlord? Here's a breakdown of the landlord’s rights, the tenant’s responsibilities and what can be done if a tenant refuses to meet their obligations.

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Second-hand cars: What legal rights do owners have?

Second-hand cars: What legal rights do owners have?

If you’re the owner of a second-hand vehicle, what rights do you have as a consumer, and what options are open to you if you’re injured as the result of a safety defect with the car?

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