TOPIC: Consumer protection

Do you really understand your phone contract?

Do you really understand your phone contract?

Do you understand your phone contract? Don’t get caught out by surprise charges on your mobile phone plan.

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Party animals: Airbnb and your rights

Party animals: Airbnb and your rights

Hiring Airbnb accommodation can be great to relax on a holiday, but there are plenty of renters who'd rather skip the sight-seeing and throw a party instead. What happens when things get out of hand?

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What protection do landlords have against bad tenants?

What protection do landlords have against bad tenants?

Residential tenancy agreements cover the protection and rights of the tenant, but what about the protection and rights of the landlord? Here's a breakdown of the landlord’s rights, the tenant’s responsibilities and what can be done if a tenant refuses to meet their obligations.

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Second-hand cars: What legal rights do owners have?

Second-hand cars: What legal rights do owners have?

If you’re the owner of a second-hand vehicle, what rights do you have as a consumer, and what options are open to you if you’re injured as the result of a safety defect with the car?

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Featured articles

Superannuation

What you need to consider before withdrawing your super early

While accessing a quick lump sum right now might seem appealing, there may be unintended consequences.

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Insurance

Making an insurance claim 101

You know you need to make an insurance claim, but working out where to start seems overwhelming. Let us help.

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Wills & estates

Making Wills in a time of social distancing

How do you ensure your Will is valid when securing witnesses is challenging? We talk through the options state-by-state.

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