Radio Rentals class action

Radio Rentals has agreed to refund money to customers as part of the approved settlement of the Radio Rentals Class Action in the Federal Court of Australia.

The deadline to register for a refund was 31 January 2020.

What is the Radio Rentals Class Action?

This class action was started in 2017 in the Federal Court by Ms Simpson, represented by Maurice Blackburn Lawyers.

The claims in the class action were that Radio Rentals’ customers paid too much for their Rent Try $1 Buy rentals, that Radio Rentals did not tell customers about all the costs and some terms of the rental were unfair.

Who are the Group Members in the class action?

The Group Members are people who started a Rent Try $1 Buy lease with Radio Rentals between 28 March 2011 and 29 March 2017 in any state except South Australia.

If you are a Group Member, you would have received a personalised Settlement and Opt Out Notice by post, email and/or text message between 11 November 2019 and 29 November 2019.

What are the refunds about?

Group Members who registered before 31 January 2020 will get a refund of part of the money they paid to Radio Rentals. 

Radio Rentals and its insurance company have agreed to pay money for refunds to Rent Try $1 Buy customers, without admitting any liability.

This settlement means the case does not have to go to trial but still had to be approved by the Federal Court. This happened on 20 December 2019.

If you are a Group Member, a Settlement and Opt Out Notice was sent to the contact details provided to Maurice Blackburn by Radio Rentals.

The deadline to register for a refund was 31 January 2020.

If you registered for a refund you can’t have your own separate case against Radio Rentals.

How will the refunds be worked out?

The refunds will be worked out based on how much Group Members paid to Radio Rentals for their Rent Try $1 Buy rentals. The refund will be part of the money Group Members paid between 28 March 2011 and 29 March 2017. The way this is worked out was approved by the Federal Court as fair.

When will refunds be paid?

We expect refunds to be paid in April 2020.

What does opt out mean?

The deadline to opt out of the class action was 31 January 2020. It is now too late to opt out of the settlement.

Group Members who opted out of the settlement will not get a refund in the settlement, but will be able to bring their own separate case against Radio Rentals if they choose.

If you did not register or opt out before 31 January 2020, then:

  • you will not get a refund; and
  • you will not be able to have your own separate case against Radio Rentals.

Was the settlement approved by the Federal Court?

The settlement Approval hearing happened on 20 December 2019. The judge decided that the settlement and refunds were fair.

At the hearing, the judge approved the plan for how refunds are calculated and paid. The judge also approved any legal fees that will be paid to Maurice Blackburn for running the case. The judge appointed Maurice Blackburn as ‘claims administrator’, who will organise the refund.

What are the main points of the settlement?

The main points of the settlement the Federal Court approved are:

  • Radio Rentals and its insurance company, AIG, agreed to pay a total of $29 million, $25 million from Radio Rentals and $4 million from AIG. Radio Rentals and AIG have not admitted any liability.
  • This money will be used to pay refunds to Radio Rentals customers who started Rent Try $1 Buy rentals between 28 March 2011 and 29 March 2017 (except in South Australia) and who register for a refund.
  • The way refunds are calculated and the process for paying them are fair.
  • Anyone who gets a refund as part of the settlement cannot have their own separate case against Radio Rentals for their Rent Try $1 Buy rentals.
  • The costs of running the class action and administering the settlement. These costs will be paid from the settlement money paid by Radio Rentals and AIG.

Where is the statement of claim and other legal documents?

View the Settlement and Opt Out Notice here.

View the Further Amended Statement of Claim
View the First Respondent’s Defence
View the Second Respondent’s Defence
View the Third Respondent’s Defence

If you would like further information or a copy of the Settlement Scheme, please contact Maurice Blackburn at the contact details below.

I have more questions. What should I do?

You can get advice from your own lawyer or you can email us at radiorentals@mauriceblackburn.com.au or call 1800 216 113.