Radio Rentals class action

Radio Rentals has agreed to refund money to Rent Try $1 Buy customers as part of the settlement of the Radio Rentals Class Action in the Federal Court of Australia.

UPDATE 12 May 2020

Refunds have now been distributed to all eligible Group Members. Maurice Blackburn sent correspondence to all eligible Group Members confirming the outcome of their refund payment.

The settlement has now concluded and no further payments will be made.

Frequently Asked Questions

What was Radio Rentals Class Action about?

The class action was started in 2017 in the Federal Court by Ms Simpson, represented by Maurice Blackburn Lawyers.

The class action claimed that, between 28 March 2011 and 29 March 2017, Radio Rentals' customers in every state except South Australia paid too much for their Rent Try $1 Buy rentals. It also claimed that Radio Rentals did not tell customers about all the costs and some terms of the rental were unfair.

Radio Rentals and its insurance company agreed to pay money for refunds to Rent Try $1 Buy customers, without admitting liability. The settlement was approved as fair and reasonable by the Federal Court on 20 December 2019.

I did not register before 31 January 2020. Can I still receive a refund?

Only Group Members who registered with Maurice Blackburn received a refund.

The settlement has now concluded and no further payments will be made.

I received correspondence from Maurice Blackburn that my refund payment was unsuccessful, what do I need to do?

If you received correspondence from Maurice Blackburn that your refund payment failed, and you updated your bank details before 1 May 2020, Maurice Blackburn attempted to make your refund payment a second time.

The settlement has now concluded and no further payments will be made.

I received correspondence from Maurice Blackburn that my refund payment was successful but it hasn’t appeared in my bank account, what do I need to do?

Maurice Blackburn made refund payments using the bank account details provided by you at the time you registered. We recommend that you check the bank account details you provided and contact your bank.

There is nothing we can do to retrieve a payment that has been identified as successfully processed. Group Members were informed of this at registration.

How were refunds calculated?

Refunds were calculated using the method set out in the Settlement Distribution Scheme approved by the Federal Court of Australia. Each group member received an equal percentage of the money they paid to Radio Rentals under Rent Try $1 Buy Contracts (a pro rata calculation). The more money a person paid to Radio Rentals, the larger their refund was.

Where is the Settlement Distribution Scheme and other legal documents?

View the Settlement Distribution Scheme

View the Settlement and Opt Out Notice here

View the Further Amended Statement of Claim

View the First Respondent’s Defence

View the Second Respondent’s Defence

View the Third Respondent’s Defence

If you would like further information please contact Maurice Blackburn at the contact details below.

I have more questions. What should I do?

You can get advice from your own lawyer or you can email us at radiorentals@mauriceblackburn.com.au or call 1800 216 113.

Please note that due to the COVID-19 pandemic, our offices are closed and many of our employees are working from home. It may take a number of days for us to respond to your enquiry.

If you contact us using the hotline number, please leave a voicemail message with your contact details and the nature of your enquiry, and we will return your call as soon as possible.