Aveo potential class action

In late 2017, Maurice Blackburn announced an investigation into a potential class action against retirement village operator Aveo Group Limited for alleged contravention of the Australian consumer law. We heard from many people about how unhappy they were with their treatment by Aveo.

We have investigated the possibility of launching a class action against Aveo on behalf of former-residents of Aveo retirement villages. In the course of our investigation, it became clear that people’s experiences with Aveo varied considerably. Due to the wide variety of contracts, contracting parties and relevant terms, we have decided not to bring a class action against Aveo. We think it will be difficult to run these cases effectively and efficiently as a class action.

We still consider that many people may have a claim against Aveo, but we do not think it is viable to bring these claims together as a class action.

Next steps

If you have registered with us, you should have received a letter with information about our decision. If you have not received it, please contact us on the number below.

You are welcome to seek advice from independent lawyers about your case. You should be aware that any claim for damages under Australian consumer law must be commenced within 6 years after the day on which the cause of action occurred.

Contact us

If you would like further information regarding the potential class action, please contact us at Aveo@mauriceblackburn.com.au or on 1800 572 149.