Two class actions by Maurice Blackburn commenced in the Federal Court of Australia seeking compensation for Queensland borrowers who took out payday loans from Cash Converters stores or online.
Settlement Update – Second and Final Instalment Refund Payments
The second and final instalment refund payments were processed by EFT to eligible Group Members from 8 December 2020.
Those Group Members who received a successful first instalment refund payment were eligible to receive a second and final instalment payment.
Within a fortnight of the second and final refund payments being made, Group Members will receive written communication from Maurice Blackburn by either email, SMS or post confirming the payment, the total refund amount and the bank account the refund was paid into.
Group Members will also be notified if the payment was unsuccessful.
This communication will be sent to Group Members towards the end of December 2020. Please wait until you have received this communication before contacting Maurice Blackburn with any questions about your refund.
I didn’t receive a first instalment payment. Am I still eligible to receive a second and final instalment payment?
If you did not receive a successful first instalment payment, you are not eligible to receive a second and final instalment payment. There is nothing further Maurice Blackburn can do to assist you.
What if I haven’t received my refund yet?
The second and final instalment refund payments were processed from 8 December 2020. Please note that it may take a number of days for the payment to appear in your bank account, depending on your bank.
Within a fortnight of the second and final refund payments being made, Maurice Blackburn will send communications to Group Members regarding the payments. Please wait until you have received this communication before contacting Maurice Blackburn with any questions as it contains important information about your refund.
If you are an eligible Group Member who received a communication about a successful second and final refund payment, this communication will tell you the amount, transaction date and destination bank account of your second and final instalment refund payment. If you are unable to locate your payment, please read the bank account details in the communication carefully and double check the transaction history of that bank account. We recommend you contact your bank if you require assistance.
If you are an eligible Group Member who received a communication about an unsuccessful second and final refund payment, Maurice Blackburn has given you instructions on how to update your bank account details online so the payment can be re processed. Please read and follow these instructions carefully to update your bank account details.
Please note that if the second and final refund payment was unsuccessful, we will be unable to reprocess the payment until early 2021.
We are aware that many Group Members may be experiencing financial difficulties in connection with the COVID-19 pandemic.
Maurice Blackburn is working hard in this time to ensure that all Group Members receive their refund payments as soon as possible.
Our Contact Details:
Maurice Blackburn Lawyers
Level 21, 280 La Trobe Street, Melbourne, VIC, 3000
Phone: 1800 550 587