Travel insurance
claims lawyers

Claiming travel insurance

Travel insurance can be obtained either through a travel agent or insurance company, and it covers a range of things that can go wrong when travelling—whether domestically or overseas—including cancellations and delays, lost luggage, theft, and health-related fees such as hospital bills, medications and evacuation costs.

Travel insurance can also be obtained by persons with a disability, though usually at a higher cost. It generally will not provide cover for pre-existing conditions, such as cancer, or for any terminal illnesses. You should always declare any pre-existing condition to your travel insurance provider, because if you don't you won't be covered in the unfortunate event that it causes you problems during travel.

Travel insurance claims advice

Travel can be unpredictable, so it's always a good idea to get travel insurance. However, the terms and conditions vary between insurers, so make sure you have a good idea of what you are—and aren’t—covered for before you begin your trip, and before you attempt to make a travel insurance claim.

If you're having difficulties with a claim, our travel insurance lawyers have a wealth of experience working out the fine print in travel insurance policies and can help you get your full entitlements.

Why Maurice Blackburn?

Maurice Blackburn's travel insurance claims lawyers are experts, and we understand the importance of having someone in your corner when you're taking on a well-resourced insurance company.

We offer 'no win, no fee'* arrangements for these types of cases, which means that you don’t have to pay for our legal services if we don't win. We have insurance claims lawyers in Melbourne, Sydney, Brisbane, Perth, Adelaide, Darwin and throughout Australia.  Contact us today to find out how we can help.

Kim Shaw

Executive Director, National Head of Personal Legal Services, Melbourne

'I am passionate about helping people know their rights and ensure they receive their lawful entitlements at a time of significant disruption and anxiety in their lives.'

Frequently Asked Questions

Am I covered for pre-existing conditions?

Yes, usually you are covered if you are not having active medical treatment for pre-existing conditions or if you apply for specific cover which is granted by the insurer.

Am I covered for terrorism or civil wars?

Not usually.

How do I claim if I am overseas?

Insurers will have an international contact number.

What do I do if my claim is rejected?

Contact Maurice Blackburn as soon as your claim is rejected so we can help you challenge the insurance company’s decision if we believe you have a legal right to the insurance payout.

No win, no fee*

Our insurance claim lawyers are experienced in winning fair compensation for our clients on a no win, no fee basis.

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