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Privacy Policy


Maurice Blackburn Pty Ltd and its related entities (collectively ‘Maurice Blackburn’, ‘we’, ‘us’, ‘our’) respect your privacy. We will handle your personal data with care and according to law.

This policy explains our obligations and how we manage your information.


  • Privacy Act 1988 (Cth)
  • Australian Privacy Principles (‘APP’)
  • In some situations - European Union (‘EU’) data protection laws, including the General Data Protection Regulation (EU 2016/679) (‘GDPR’) (in which the data controller is Maurice Blackburn Pty Ltd).



Type of information

What it means


Personal information

Information or an opinion about you where you can be reasonably identified (directly or indirectly). It does not have to be true.

  • Name
  • Date of birth
  • Signature
  • Address
  • Contact details
  • Occupation
  • Employment history
  • Family situations
  • Bank account details
  • Financial and tax information
  • IP address
  • Government Related Identifiers (see below)

Sensitive information

A subcategory of personal information which is more sensitive in nature.

  • Racial or ethnic origin
  • Political opinions and affiliations
  • Religious or philosophical beliefs
  • Membership of professional or trade associations or of a trade union
  • Sexual orientation or practices
  • Criminal record
  • Health information including: physical and mental health, notes on symptoms, diagnosis, disability and treatment, information about suitability for work and other health related information

Government Related Identifiers

Number or letters assigned by a government authority to identify you.

  • Tax File Numbers
  • Medicare numbers
  • Centrelink References
  • Driver’s Licence Numbers
  • Passport details






Client/Potential Client

Primary purpose: to provide you legal services and to perform our contractual obligations to do so.

If we require sensitive information (for example, your medical records), we get your consent first.

Secondary purposes:

  • New enquiries for legal services.
  • Managing the business.
  • Securing litigation and/or disbursement funding.
  • Market research and analysis;
  • Recovering owed money.
  • To inform you about our services.
  • To monitor phone calls from prospective clients for training and security.
  • To comply with legal requirements.

Directly from you either verbally, in writing or from documents you give us.

Under freedom of information, health records and other legislation.

Taxation records from the Australian Taxation Office.

Information from other government agencies.

Medical records from health professionals.

Statements from policing authorities and witnesses.

Information from employers andformer employers.

Financial information from accountants and financial advisors.

Claims records from insurers.

Data from our website and the internet as a result of receiving subscription applications and emails.

Job applicant

Primary purpose: to assess your job application and maintain a skilled workforce.

This includes:

  • Assessing information about your education, employment, salary expectations, and other relevant information.
  • Carrying out screening checks (including reference, eligibility to work, police checks and skills/experience suitability).
  • Carrying out any monitoring which involves processing of special categories of personal data (for EU applicants). We will obtain your consent first.


In Australia, your application is consent for us to use this information to assess your application and to allow us to carry out any monitoring requirements under law as an employer. 

Directly from you in writing or verbally via your application form, resume and covering letter.

Recruitment agency applications.

Face to face and video interviews and phone calls.

Publicly available sources such as LinkedIn or other social media sites.

Third parties for reference, police and background checks.


Website user

  • Improving our services and web content
  • Enhancing the user experience
  • Analysing traffic
  • Software such as cookies
  • Social media analytics


Service Provider

Primary purpose: To administer and manage our legal services business.

Where you provide us with personal information about someone else, you must have their consent.

Directly from you in writing or verbally via your tender or our agreement.

Recruitment agency.

Publicly available sources such as LinkedIn, Google or other social media sites.

Third parties for reference checks.


You are not obligated to provide information about you.  However, you don’t give it to us we may be unable to carry out the task i.e., provide legal services or consider a job application.



We provide physical security to hard copy files and restricted access to electronic records.  Sometimes we store your information with secure third-party storage providers.

We also require our employees and service providers to keep personal information confidential.

If we receive unsolicited information about you that we are not legally entitled to, we will destroy or de-identify it as soon as practicable, if it is legal and reasonable.



We disclose your information to the following third parties outside of Maurice Blackburn where it is reasonably necessary for the purposes in Section 3 above:

  • courts, tribunals, ombudsmen, commissions and regulatory authorities (information provided to courts and tribunals may be made available to other parties to the litigation and will be on the public record);
  • other parties involved in your matter and their solicitors (for example, counter parties to litigation or a transaction);
  • third parties who help us in providing legal services or who provide services to you;
  • recruitment services, data storage, distribution and mailing services, direct marketing, technology support services, and business development services;
  • insurers;
  • litigation and disbursement funders;
  • unions;
  • financial institutions;
  • market researchers and analysts; and
  • any entity or person with your authority.

We have contracts with service providers that require them to comply with privacy laws



If you give consent (and do not unsubscribe), we may send you marketing information about:

  • changes or improvements to our services;
  • changes to the law or potential legal claims that you may have.

To opt-out of marketing emails, email:

We may provide your name and address to a mailing house for this.  If you do not want us to use your information in this way, please tell the lawyer handling your matter or our Privacy Officer on 03 9605 2700 or by emailing

We may also use information about you within Maurice Blackburn or provide it to a related body corporate to help enhance the quality of legal services we offer to other clients or to the wider community.



We do not generally transfer personal information from Australia to overseas parties, unless working with international service providers or required by law.

Clients/Prospective Clients

  • Where we consult overseas-based experts and/or law practices regarding your claim.
  • Where your matter is funded by an overseas-based litigation funder.
  • Where we engage overseas-based services providers.

At this time and to the best of our knowledge the overseas recipients could be located in Canada, Ireland, the Netherlands, Singapore, the United Kingdom, Europe or the United States.

Careers and Recruitment

Some of our recruitment technology service providers may have data centres located outside of Australia.  At this time and to the best of our knowledge the overseas data centre could be located in the United States, Singapore and in other countries.



If EU data protection law applies to your personal data, the following section applies:

  • We may collect your personal information in the EU and transfer it outside the EU or European Economic Area (‘EEA’) to countries such as Australia, the United States, Canada, Singapore or the United Kingdom.
  • Your personal information may be processed by staff outside the EEA who work for us or our suppliers (for example, a data centre located in the United States or Australia).
  • We will take all reasonable steps to ensure your personal information is secure in accordance with data protection laws
  • We will not transfer personal information outside the EEA unless we have a safeguard, for example a data transfer agreement. This would have the European Commission’s published standard clauses. This won’t apply if the recipient is in a country that the European Commission has said is adequate (under Art. 45 GDPR).  You can ask our Privacy Officer for a copy of these agreements  (contact details in section 6 & 9).



Your right



To access and correct your information

You can ask our Privacy Officer:

  • for access to your information; and
  • to correct incorrect information about you.

Privacy Officer:

Phone: 03 9605 2700


Post: P.O. Box 523, Melbourne VIC 3001.

To complain


If you are unhappy with how we manage your information or if you believe that we have breached the APP, you may write a complaint to our Privacy Officer.

If we don’t resolve your concerns as soon as reasonably possible, you can complain to the Office of the Australian Information Commissioner.

Privacy Officer:

Phone: 03 9605 2700


Post: P.O. Box 523, Melbourne VIC 3001.

Office of the Australian Information Commissioner:

Phone: 1300 363 992


To get a copy of this Privacy Policy


You can get a copy of this Privacy Policy from our website or by asking our Privacy Officer.


Privacy Officer:

Phone: 03 9605 2700


Post: P.O. Box 523, Melbourne VIC 3001.



If EU data protection law (including the GDPR) applies, you may have the following rights:

Your right  


To access your personal information.

We will provide this in electronic form. We may ask you to prove your identity first.  If you require multiple copies, we may charge a reasonable administration fee.

To ask us to fix incorrect/inaccurate personal information


To ask us to delete your personal information.

This does not apply where we need to keep it for legal obligations or to establish, exercise or defend legal claims.


To restrict our use of your personal information

This is where:

  • you believe the information to be inaccurate;
  • our processing is unlawful; or
  • we no longer need to process such information for a particular purpose,
  • except where we are not able to delete the information due to a legal or other obligation or because you do not wish for us to delete it.

To get your personal information in a portable format

This is in a structured, electronic form. We can transfer information to another data controller, where this is:

  • personal information which you have provided to us; and
  • if we are processing that information on the basis of your consent (such as for direct marketing communications) or to perform a contract with you.

To object to us using your personal information based on your particular situation

We will agree unless we have compelling legitimate grounds which overrides your interests and rights, or if we need the information for the establishment, exercise or defence of a legal claim.

To withdraw consent for us to use your information

You can do this at any time, free of charge. This includes where you wish to opt out from marketing messages (see Section 5 above).


You can send us a request to our Privacy Officer by email at or by mail to P.O. Box 523, Melbourne VIC 3001.

You can also lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.  For a list of local data protection authorities in the other EEA countries go to

Our authorised representative in the EU is Claims Funding International Plc, Hamilton House, 28 Fitzwilliam Place, Dublin 2, D02 P283, Ireland.



Once we are no longer legally or contractually obliged to keep your information, we will either destroy or de-identify it.  If you are a client, we must keep information about your legal matter for seven (7) years once your case is closed.  In some cases, we keep documents for longer than this (for example, a Will).

Sometimes your information is held electronically and we can’t permanently destroy or de-identify it without compromising other information we have to keep. If this happens, we will put your information “beyond use”. This means we:

  • won’t attempt to use your information;
  • can’t give another entity your information;
  • will restrict access to your information; and
  • will take reasonable steps to destroy the information if this is possible in the future, in accordance with our Document Retention Policy and relevant laws.


Collection Statement

1.1 You agree that Maurice Blackburn Pty Limited may use and disclose the personal information it collects from you or about you in the course of providing you with legal services, operating Maurice Blackburn’s business and complying with our obligations under applicable laws, including workplace health and safety laws, as set out in our Privacy Policy. The Privacy Policy may be viewed above. The Privacy Policy explains how you can request access to and correction of personal information that Maurice Blackburn holds about you, and how you can make a privacy complaint.  

1.2 Maurice Blackburn may also use the information to maintain ongoing contact with you (including by electronic communication) and to keep you informed of legal developments or service offerings that may be of interest to you or to notify you of events that we are holding. Maurice Blackburn may also use your personal information in accordance with any consents you may have given.

1.3 We will respect the confidentiality and privacy of the personal information provided or obtained, subject to our legal obligations. Your personal information may be disclosed to other individuals and organisations for the provision of legal services, in connection with the operation of Maurice Blackburn’s business (such as mailing or technology services, and for research and analysis) and to comply with our obligations under applicable laws, including workplace health and safety laws, but only under strict privacy controls.

1.4 There may be situations where Maurice Blackburn consults overseas-based experts and/or law practices regarding your matter or the matter may be funded by an overseas-based litigation funder. Maurice Blackburn may also engage overseas-based services providers. In those circumstances, Maurice Blackburn may disclose information about you to entities outside Australia, including in Canada, Ireland, the Netherlands, Singapore, the United Kingdom or the United States.

1.5 If you do not provide the personal information when requested, Maurice Blackburn may not be able to provide you with its full range of services, consider your application for a job or work placement or engage you to provide services.


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Office locations

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We have lawyers who specialise in a range of legal claims who travel to Australian Capital Territory. If you need a lawyer in Canberra or elsewhere in Australian Capital Territory, please call us on 1800 675 346.

We have lawyers who specialise in a range of legal claims who travel to Tasmania. If you need a lawyer in Hobart, Launceston or elsewhere in Tasmania, please call us on 1800 675 346.