Who can make a car insurance claim?
You can make a claim on your car insurance for two main types of damages:
- damages done to your vehicle, or;
- damages done to someone else's vehicle caused by your vehicle.
Depending on your car insurance policy, you may also be eligible to make a claim if your vehicle was damaged by a fire or flood, or if it was stolen.
If you need to make a car insurance claim, it’s important to know that some insurers might not offer to pay you your full entitlement. That's where we come in. Terms and conditions vary between insurers, but our car insurance lawyers are experts at working through the fine print and can help you receive your full entitlement. Get in touch today.
Car insurance types and coverage
What you can claim for depends on what type of car insurance you have.
There are 4 different types of car insurance that each provide a different level of cover:
Time limits for making a claim
There are strict time limits for making car insurance claims, so making a claim as soon as possible will give you the best chance of receiving adequate compensation. The time limit will depend on the type of claim you're making. Contact us to find out what time limit applies to your unique situation so you know where you stand.
How we can help you
We're here to help if you're having problems with your insurer or if you want to understand how to make a claim. We can help you by:
- advising you on whether you have a valid claim
- explaining how to best lodge a dispute
- submitting all the necessary paperwork
- taking care of tricky conversations with your insurer
- fighting to ensure you receive your full entitlements for the premiums you paid.
Making a car insurance claim
Our team of expert car insurance lawyers are ready to help you access the benefits your are entitled to.
Get in touch.
Tell us your story, we're here to listen and provide you with an initial assessment based on your circumstances.
We’ll prepare your claim.
We'll be by your side to take care of the legal process. We'll keep you informed of every step of the way, including what fees are payable.
If your claim is successful, we'll ensure that you get your insurance payment as soon as possible.