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AAI & MTA car dealer add-on insurance class action

Latest update

We have assessed eligibility and we are now conducting compensation assessments. You do not need to do anything right now. We will contact eligible group members in due course with information on next steps.

Emails will be sent from aai_addonclassaction@mauriceblackburn.com.au or donotreply@mauriceblackburn.com.au and text messages will appear from the contact ‘MBLawyers’. Please save our email addresses as trusted contacts so you do not miss out on important communications. 

Legitimate links from us will always contain our authorised domains mauriceblackburn.com.au or mblackburn.com.au. Please check this before clicking any links.

We are not currently responding to individual enquiries via email or phone if the information is available in our notices to you or on this webpage. If your email address or mobile number has changed, update it here. Thank you for helping us manage the administration efficiently on behalf of all registered group members.


Next steps in the settlement administration:

Claim Data and Loss Assessments

We will now conduct compensation assessments for all registered group members. Due to the number of people involved, this will take some time. We expect to send notices of estimated distribution amounts in the second half of 2026. We will update our website to confirm when we send these notices. Check our website regularly for updates.

Bank account details collection process

We are not yet seeking bank account details from AAI & MTA Add-On Insurance Class Action group members. Please do not email us your bank details. We will give you instructions in due course. Read our FAQ below ‘Do you need my bank details?’ for more information.

Contacting Maurice Blackburn

We are not currently responding to individual enquiries via email or phone about this class action settlement, particularly if the information is available in our notices to you or on this webpage. If your email address or mobile number has changed, please update it here.

Thank you for helping us manage the administration efficiently on behalf of all registered group members.

What is the settlement administration process, and how did we get here? 

Settlement administration is a term used to describe the process of assessing claims and distributing settlement money to Eligible Group Members. It typically occurs after a matter goes to trial, or the defendant and plaintiff reach a settlement agreement prior to trial.

Frequently Asked Questions

The AAI & MTA Add-On Insurance Class Action was commenced on behalf of the plaintiffs and persons who purchased one or more of the following AAI Limited, TAL Life Limited or MTA Insurance Pty Ltd add-on insurance policies 1 May 2006 and 30 June 2018 at or around the time they purchased a vehicle from a dealership:

  1. loan protection insurance issued by AAI, SLSL or MTAI;
  2. equity or equity plus insurance issued by AAI or MTAI;
  3. cash benefit insurance issued by AAI or MTAI
  4. extended vehicle warranty insurance issued by AAI or MTAI; or
  5. tyre and rim Insurance issued by AAI or MTAI.

The class action sought damages to compensate each group member.

The SDS was approved by the Supreme Court of Victoria as part of settlement approval.

The SDS establishes the procedures for distributing the settlement sum to Eligible Group Members.

A copy of the SDS is available here.

To request a copy of the ‘Confidential Annexures' to the SDS, click here.

All Eligible Group Members who participate in the settlement administration must:

  1. Answer all questions truthfully, and to the best of your knowledge, accurately;
  2. Ensure that your contact information is up to date and notify us of any changes; and
  3. Respond to all communication requests from us (as Scheme Administrator) – including activities, emails and text prompts – within the timeframes and/or due dates provided in the communication.

We hope to commence making payments in late 2026. This is an estimate only, and it may take more time. 

During the settlement administration, the settlement sum will be placed into an interest-bearing bank account. Any interest accrued forms part of the settlement sum. 

The interest will firstly be used to pay settlement administration costs. Any remaining interest will be managed and distributed to eligible group members in accordance with the SDS.

We do not know yet how much you will be paid individually. We are currently conducting initial compensation assessments.

The following information is general in nature and based on preliminary estimates. Final figures may change. We estimate that average payments may range from approximately $100 to $4,000, with an average payment of approximately $600.

Some eligible group members will receive more or less than the average amount depending on individual factors such as how much you paid for your policy or policies, and when you purchased the add-on insurance.

Policies purchased before 30 March 2015

Less compensation is available for policies entered into before 30 March 2015. This is because those claims carried greater legal risk, including the possibility that a limitation period may have prevented those claims from succeeding. The Court approved discounts for those claims as part of the loss formula in the Settlement Distribution Scheme. The Settlement Administrator cannot change this. Your Estimated Distribution Notice will contain the policy date so you can see if this applies to you.

Individual compensation is not guaranteed

While most eligible group members will receive compensation, this is not guaranteed and will depend on individual circumstances.

Some eligible group members will not be entitled to any compensation from the Settlement Sum, either because their loss is $0 after applying the loss assessment formula, or after the loss assessment formula is applied to their claim data, their estimated distribution amount would be less than the ‘Minimum Distribution Amount’, which is $30. For example, some people have received claims payouts or refunds that will reduce or exceed any compensation.

We cannot accept bank details yet. Please do not send them to us at this time.

When we send your Estimated Distribution Notice in the coming months, we will send you a link to provide your bank account details via a secure form so that we can pay you. There will be a deadline to provide these details.

You will be asked to provide your account name, account number, BSB, nationality and date of birth. If you have a company or trust claim, you will be asked for your company or trust’s address and country of domicile. We will never ask for your bank card information, PIN number, or internet banking login.

We will not be able to accept bank details provided via phone or email for security reasons, and due to the volume of group members. If you need help with technology, you may wish to ask a trusted family member or friend to help you.

After we have collected bank details, we will then need to conduct some important verification and Sanctions Checks, and calculate your final compensation amount, before we can make payments. We expect to make payments in the second half of 2026.

Under the SDS, the claim data (being the information obtained from AAI about the products purchased by each eligible group member) is treated as final and binding. This means that eligible group members are unable to review their claim data. In very limited circumstances, an eligible group member may be able to request an amendment to their claim data – whether the amendment is accepted is at the discretion of the scheme administrator.

Under the Scheme, the loss assessments and pro-rata distribution based on the loss assessments are final and binding, as they are calculated using a mathematical formula (which was approved by the Court) based on the claim data. This means that eligible group members are unable to review their loss assessment. In very limited circumstances, the scheme administrator may exercise its discretion and vary an assessment or distribution amount in the unlikely event that an abject error is identified.

If your email address or mobile number has changed, please fill out the form here.

We will update your details in due course. It may take some time to process your request. Continue checking your existing contact information in the meantime.

We rely on electronic processes to efficiently administer the settlement. If you have not provided an email address or mobile but you have provided a postal address, we will send you notices by post. However, you will still need to use our electronic platform to provide your bank account details as we cannot collect them any other way. There may also be an additional delay for you in receiving notices from us. Please note that deadlines will not be extended.

We strongly encourage you to provide an email address and a mobile number using the webform available here.

If you do not have a previous email address to enter, you can enter a dummy email address in the ‘previous email address’ field, such as ‘email@email.com’