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Uber Class Action Settlement Administration

Uber Class Action Settlement Administration

Important: Add our email as a trusted contact

We are sending Claim Data Notices in stages. Not all Registrants will receive them at the same time.

  • If you have received a Claim Data Notice, please complete it by the deadline.
  • If you have not received one, there is nothing further you need to do at this time.

All emails will be sent from uber@mauriceblackburn.com.au, and SMS will be sent from “MBLawyers”.

To avoid missing important communications, we recommend adding this email address as a trusted contact.

You can do this by:

  • adding uber@mauriceblackburn.com.au to your email contacts or address book;
  • checking your junk/spam folder if you are expecting a communication from us; and
  • marking our emails as “Not junk” or “Not spam” if you find them in your junk folder.

Latest update: September 2026

We are continuing to progress the next stage of the Settlement Administration. This update provides an overview of recent activities and outlines the next steps.

Licence Claim Data Notice Activity FAQs

If you expect to receive, the Licence Claim Data Notice Activity, please read the relevant state-based FAQs before commencing the Activity.

The FAQs contain detailed guidance about preparing for and completing the Activity, including the information you will be asked to provide, Claim Data Notices, amendment requests, missing claims, important deadlines and next steps in the Settlement Administration.

Currently available FAQs:

Coming soon:

  • New South Wales Licence Claim Data Notice Activity FAQs
  • Queensland Licence Claim Data Notice Activity FAQs

NSW and Queensland FAQs will be published closer to the date the Licence Claim Data Notice Activity is issued for those States. Please continue to monitor this website for updates.

The information and requirements differ between States. If you manage claims in multiple states, please read all relevant FAQs.

Important: The Activity is your only opportunity to request amendments to claim data, add additional claim types for existing registered licences, and tell us about any missing licence or driver claims. We cannot accept this information by email or telephone.

Licence Claim Data Notice Activity

We are continuing to progress the Claim Data Verification and Notice Stage of the Settlement Administration.

As part of this stage, the Licence Claim Data Notice Activity (Activity) is currently being issued to Admin Contacts for Registrants with licence owner, operator and/or lease income claims. We expect to issue approximately 14,000 Licence Claim Data Notices over this period.

The purpose of the Activity is to collect the information required to determine each Registrant’s eligibility and assess any eligible licence claim(s) under the Settlement Distribution Scheme.

Due to the complexity of these claim types, the Activity is being issued in stages. This means that some Admin Contacts may receive the Activity earlier than others. Admin Contacts who are due to receive the Activity will be contacted directly by email with further instructions.

What the Activity involves

Depending on the Registrant’s claim(s), Admin Contacts may be required to:

  • provide information about registered licence claims;
  • confirm approximately how long the Registrant owned, operated and/or leased each licence during the relevant Claim Period;
  • add additional claim types for existing registered licences;
  • review the claim data we hold on file for each licence and either confirm that it is accurate or request an amendment; and
  • tell us about any missing licence or driver claims that have not previously been registered.

Important information

Completion of the Activity is mandatory. You will have 28 days from the date the Activity is issued to complete it.

Registrants who receive the Activity must complete it by the deadline specified in their Activity invitation email. We cannot offer extensions of time.

If the Activity is not completed by the deadline, we may not have sufficient information to determine eligibility or assess the claim(s). As a result, the Registrant may be found ineligible for compensation or their claim(s) may receive an assessed amount of $0.

The Activity is the only opportunity to:

  • request amendments to claim data;
  • add additional claim types for existing registered licences; and
  • tell us about any missing licence or driver claims.

All amendment requests, additional claim types and missing claims must be submitted through the Activity by the deadline. We cannot accept responses by phone or email, and any information provided this way will not be considered.

Once the Activity is completed, or the deadline passes, you will no longer be able to request further amendments, add further claim types or notify us of additional missing claims. Subject to the outcome of any amendment requests or other review processes, the claim data will become final and binding and will be used to determine eligibility and assess claims under the Settlement Distribution Scheme.

How to prepare

If you are expecting to receive the Activity, we encourage you to:

  • review any records that may assist you in confirming licence information;
  • consider approximately how long the Registrant owned, operated and/or leased each licence during the relevant Claim Period;
  • locate any Operator Accreditation Numbers that may be relevant to operator claims; and
  • review the relevant state-based FAQs available on this website before commencing the Activity.

What you need to do

  • If you have received the Activity, please complete it by the deadline specified in your Activity invitation email.
  • If you have already completed the Activity, no further action is required at this stage unless we contact you.
  • If you have not yet received the Activity, but manage a registered licence owner, operator and/or lease income claim, please continue to monitor your email.
  • If your contact details have changed, please notify us by email as soon as possible.
  • If you have not received any recent communication from us, there is nothing further you need to do at this time.

To minimise administration costs and maximise the amount available for distribution to eligible Registrants, we may not be able to respond to enquiries where the answer is already available in the FAQs or elsewhere on this website.

Please continue to monitor your email and visit this website regularly for updates on the Settlement Administration process.

Thank you for your ongoing patience and cooperation.


Next steps in the settlement administration:

Driver Claims

The Driver Claim Data Notice Activity has now closed.

The Claim Data Notice and Eligibility Determination process has been completed for the majority of Registrants with driver claims. Registrants who did not complete the Driver Claim Data Notice Activity will be contacted separately regarding the outcome of their claim.

Thank you to all Admin Contacts who completed the Activity. The Activity was issued to approximately 3,000 Registrants with a driver claim, and 96.6% completed it.

What happens next?

  • If you accepted the Driver Claim Data Notice, no further action is required at this stage.
  • All amendment requests have been reviewed, and Claim Data Determinations have been issued.
  • Registrants whose Driver Claim Data Notice was finalised and whose claim has progressed through the eligibility process will receive a Notice of Assessment as the next major communication.
  • Registrants who did not complete the Driver Claim Data Notice Activity and whose claim could not be assessed may receive a Notice of Ineligibility in the coming weeks.
  • Please continue to monitor your email for updates and further instructions.

Licence Claims

The Licence Claim Data Notice Activity is currently being issued to Admin Contacts for Registrants with licence owner, operator and/or lease income claims.

The purpose of the Activity is to collect the information required to determine eligibility and then assess eligible licence claims under the Settlement Distribution Scheme.

Due to the complexity of these claim types, the Activity is being issued in stages.

What happens next?

  • Admin Contacts who receive the Activity must complete it by the deadline specified in their Activity invitation email.
  • The Settlement Administration Team will review any amendment requests, additional claim types and missing claims submitted through the Activity.
  • Where an amendment request is made, a Claim Data Determination will be issued setting out the outcome of that review.
  • If an additional claim type or missing licence or driver claim is submitted through the Activity, it will be reviewed by the Settlement Administration Team and may be compared against industry and regulatory records. The information provided does not automatically mean the claim will be accepted, and we will contact you once that review has been completed.
  • Once the Claim Data Notice stage has been completed, amendment requests have been reviewed, Claim Data Determinations have been issued, and all reviews have been finalised, licence claims will progress to the eligibility determination stage.
  • Following eligibility determination, eligible licence claims will proceed to assessment under the Settlement Distribution Scheme.
  • Please continue to monitor your email and this website for updates and further instructions.

Contacting Maurice Blackburn

To help us manage enquiries during this peak period and minimise settlement administration costs (so more funds are available for distribution to eligible Registrants), we may not respond to enquiries where the answer is already available on our website or in the Frequently Asked Questions.

Our website is updated regularly, and we recommend checking it for the latest information.

Do you need to update your contact details? 

It is important that your contact details remain up to date.

If you are an Admin Contact and need to update your details, please email:
uber@mauriceblackburn.com.au.

Please include:

  • “Updated Contact Details” in the subject line; and
  • your previous contact details to help us locate your registration.

What is the settlement administration process, and how did we get here? 

Settlement administration is a term used to describe the process of assessing claims and distributing settlement money to eligible Registrants. It typically occurs after a matter goes to trial, or the defendant and plaintiff reach a settlement agreement prior to trial.

Frequently Asked Questions

The Uber Class Action seeks to compensate registered group members for their loss of income and any loss in capital value of taxi and/or hire car licences, caused by the alleged illegal operation of UberX in Victoria, New South Wales, Queensland and Western Australia.

You are a registered group member if you registered in the class action before 2 October 2023 (or the Court allowed your late registration), and you were a taxi or hire car licence owner/driver/operator or Network Service Provider, operating in:

  • Victoria between 1 April 2014 - 23 August 2017
  • New South Wales between 7 April 2014 - 18 December 2015
  • Queensland between 17 April 2014 - 5 September 2016
  • Western Australia between 10 October 2014 - 4 July 2016

In accordance with the SDS, compensation depends on your claim type(s), as summarised below:

Licence Owner

Operator

Driver

Network Service Provider (NSP)

Capital Value claim

Lease Income Loss claim 

Income Loss claim 

Income Loss claim 

Income Loss claim

You will be compensated for

Decline in the capital value (per licence). 

Losses in lease income (per licence). 

 

Losses in operating income (per licence). 

Losses in driver income (per person). 

Specific income loss (eg radio network fees). 

The SDS was approved by the Supreme Court of Victoria as part of settlement approval.

The SDS establishes the procedures for distributing the settlement sum to eligible group members (Registrants).

A copy of the SDS is available here.

To request a copy of the ‘Confidential Annexures' to the SDS, click here.

An Admin Contact is the nominated contact person who is authorised to represent (or has ‘authority to act on behalf of’) a Registrant and is the dedicated contact person for the duration of the settlement administration. 

To be an Admin Contact you must have the legal authority to represent a Registrant for the purpose of the settlement administration.

For a detailed explanation of the role of an Admin Contact, please click here.

An Admin Contact will have the authority to represent a Registrant where:

  • They have been specifically authorised by the Registrant to act on their behalf in relation to this settlement administration; and/or
  • They are otherwise legally authorised to do so; and/or
  • They fall within one of the specific categories of Admin Contacts which are listed on this page.

If you are unsure whether you are still authorised to represent a particular Registrant, you should speak directly with the Registrant to confirm.

For a detailed explanation of authority to act, please click here.

In late-July 2025 we started the Contact Confirmation Activity. The purpose of this activity is to confirm your contact details and the details of the Registrants which you represent.

The deadline for this activity has passed.

Our team is currently in the process of reviewing all your answers from the activity. If we have any questions, we will reach out to you. Otherwise, if you do not hear from us there is nothing further for you to do at this stage. 

The Driver Claim Data Notice Activity has been completed.

The Licence Claim Data Notice Activity is currently being issued in stages to Admin Contacts for Registrants with licence owner, operator and/or lease income claims.

All responses must be completed through the online activity. We are unable to accept responses by email or phone. 

Once you complete the Claim Data Notice Activity, you will no longer be able to request further amendments, add further claim types or tell us about additional missing licence or driver claims. Subject to the outcome of any amendment requests or other review processes, the claim data will become final and binding and will be used to determine eligibility and assess claims under the Settlement Distribution Scheme.

No, your only opportunity to request changes is in the Claim Data Notice activity.

If you believe any information is incorrect, you must request an amendment before submitting the activity.

Once submitted, you will not be able to make further changes.

The activities need to be completed by the Admin Contact, who is authorised to act on behalf of the Registrant.

The Admin Contact is responsible for ensuring all information submitted is accurate and complete.

If you are required to complete an Activity and do not do so, the Registrant may be found ineligible for compensation or their claim(s) may receive an assessed amount of $0.

We recommend completing all activities by the deadlines provided.

We hope to commence making payments in early 2027.

This is an estimate only, and it may take more time. 

During the settlement administration, the settlement sum will be placed into an interest-bearing bank account. Any interest accrued forms part of the settlement sum. 

The interest will firstly be used to pay settlement administration costs. Any remaining interest will be managed and distributed to eligible group members in accordance with the SDS.

We will not be able to estimate payments until all assessments have been completed.  

The figures that will be used to assess eligible group member claims are in Confidential Annexures to the SDS. Click here to request a copy.

There are approximately 8,700 Registrants with around 26,000 claims.

We need to confirm the claim data for each claim, assess all claims, and complete any review processes at each stage.

Payments can only be made once all claims have been assessed and finalised.

Please do not send us your bank details. We will tell you when and how you can provide your bank details later in the settlement administration, in a safe and secure way.

Under the SDS, Registrants may have the right to request a review of certain decisions relating to their claim. Reviews are conducted by an independent lawyer (not Maurice Blackburn).

We will provide information about review rights at each stage of the process, including what you need to do and by when.

All Admin Contacts and Registrants who participate in the settlement administration must:

  1. Answer all questions truthfully, and to the best of your knowledge, accurately;
  2. Ensure that your Admin Contact’s contact information is up to date and notify us of any changes; and
  3. Respond to all communication requests from us (as Scheme Administrator) – including activities, emails and text prompts – within the timeframes and/or due dates provided in the communication.

We will continue to keep all language as simple as possible, however, there are some specific terms and definitions we will use throughout the settlement administration, for example: Activity, Claims Database, Admin Contact and Registrant.

We encourage you to review these definitions, as they are used consistently throughout all communications and activities.

For a detailed explanation of these terms, click here.

To help minimise settlement administration costs, we may not respond to enquiries where the answer is already available on our website or in the FAQs.

We encourage you to review this page and the FAQs before contacting us.

We will send all critical communications, which are personal to you and your claim/s, by email.  

If you need to make changes to your contact details please email us at uber@mauriceblackburn.com.au and include ‘Updated Contact Details’ in the subject heading as well as your “old” contact details in the email so that we can locate your registration.

If you need to speak with us about something not already answered on this webpage, you can call us on 1800 291 047 or email uber@mauriceblackburn.com.au. 

If your enquiry requires a timely response (and is not generic in nature or concerns a matter which can be dealt with later in the settlement administration), then we will respond to you as soon as we can.