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Admin contact – authority to represent

To streamline the settlement administration process, we require one individual (who is authorised to represent the Registrant) to be the dedicated contact person for the duration of the administration. This person is called an Admin Contact.  

To be an Admin Contact you must have the legal authority to represent (or ‘authority to act on behalf of’) a Registrant for the purpose of the settlement administration.


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As the Admin Contact:

  • You will provide legal ‘instructions’ (that is, make decisions) on behalf of each Registrant you represent through several activities and complete the activities by the specified due date; and
  • Any Maurice Blackburn correspondence regarding the Registrant’s claims will be sent to you directly (in most cases by email)

The Admin Contact is not a passive role.

It is the Admin Contact’s responsibility to monitor their email inbox over the next 18 – 24 months, until the settlement administration is finalised as well as regularly check the Uber Class Action Settlement Administration website for updates. They should also have access to a reliable phone and internet connection.

The Admin Contact will be sent emails requiring them to complete several activities throughout the settlement administration, including (but not limited to):

  • Confirming contact details and the details of each Registrant they represent in the Contact Confirmation Activity;
  • Confirming claim data (for example in relation to a driver income loss claim and/or a licence owner capital value claim);
  • Reviewing notices of assessment; and
  • Providing bank account details for the Registrant (if they are deemed eligible to receive compensation). 

As an Admin Contact, it is your responsibility to ensure your obligations under the Settlement Distribution Scheme are met. This means that you must:

  1. Answer all questions truthfully, and to the best of your knowledge, accurately;
  2. Ensure that your contact information is up to date and notify us of any changes; and
  3. Respond to all communication requests from us (as Scheme Administrator) – including activities, emails and text prompts – within the timeframes and/or due dates provided in the communication.

Failing these obligations can impact our ability to assess your claim/s in accordance with the Settlement Distribution Scheme. In some circumstances, this may prevent a Registrant from receiving a settlement payment.   

The best point of contact may be different depending on your circumstances, for example:

  • If you are the Registrant, it is likely that you will also be the contact
  • If the Registrant is a company, the Admin Contact may be a director, company secretary or similar.
  • If the Registrants are married or partners, then one of them may be the designated contact for both claims.

In situations where there has been a death, divorce, or a company has gone into liquidation or ceased trading, the best point of contact may be a third party, for example:

  • If the Registrant has died, the contact will likely be an executor.
  • If the Registrant is a company that has gone into liquidation, the contact will likely be the liquidator.

The Admin Contact associated with each Registrant, may change over the course of the settlement administration, if the Admin Contact is unwilling to continue this role, or is otherwise unsuitable.

For instance, if the Admin Contact passes away, or ceases to act in their current role as (for example) a company director or trustee.

An Admin Contact will have the authority to represent a Registrant where:

  • They have been specifically authorised by the Registrant to act on their behalf in relation to this settlement administration; and/or
  • They are otherwise legally authorised to do so; and/or
  • They fall within one of the specific categories of Admin Contacts which are listed below.

If you are unsure whether you are still authorised to represent a particular Registrant, you should speak directly with the Registrant to confirm.

To help us understand the Admin Contact’s authority to represent the Registrant, we will ask that they select which type of entity each Registrant they are representing is, and on what basis they are representing that Registrant. These include:

  • Individual – I am the Registrant, the Registrant’s spouse, Legal Guardian (for example Power of Attorney or Guardianship orders), Other (including the Registrant’s child/parent/lawyer)
  • Estate – Executor, Administrator, Beneficiary, Other
  • Company – Director, Company Secretary, Other
  • Trust – Trustee, Beneficiary, Other
  • Partnership – Partner, Other

If none of the listed entity types above accurately describe your situation, select the most similar entity, select ‘Other’ as the relationship to the entity and then leave us a note describing your basis for representing the Registrant.  

In relation to a company, trust or partnership, we will also ask whether it is still operating or no longer operating, if known.  

A person may be authorised to act on behalf of a deceased estate in any of the following circumstances:

If you are an executor of a deceased Group Member’s estate, provided that the executor provides:

  1. A copy of the Registrant’s death certificate;
  2. A copy of Grant of Probate or Letters of Administration (if obtained);
  3. A copy of the Registrant’s will; and
  4. If requested, a statutory declaration confirming that they will act in accordance with the will in relation to the settlement payment and deceased Group Member’s estate.

If the Registrant died intestate (i.e. without a will), a person who represents the deceased Registrant’s estate, provided that the person provides:

  1. A copy of the Group Member’s death certificate; and
  2. A statutory declaration confirming that they will act in accordance with the laws of intestacy in relation to the settlement payment and deceased Group Member's estate.

Where necessary, we may also require an executor or representative to provide (or seek) a Grant of Probate or Letters of Administration.

  • Persons authorised to act on behalf of a company.
  • Persons authorised to act on behalf of a partnership, meaning a person who declares to us that they are a partner in or agent of the partnership.
  • Persons authorised to act on behalf of a Registrant under a legal incapacity.
    • NOTE: Where we become aware that a Registrant is a ‘person under a legal incapacity’ within the meaning of the Civil Procedure Act 2005 (NSW), a ‘tutor’ must be appointed to represent the Registrant in relation to the operation of the Settlement Distribution Scheme.
  • Persons authorised to act on behalf of a trust, meaning:
  • A person who declares to us that they are a trustee or agent of the trust; or
  • If the trust has dissolved or a trustee or agent of the trust is unwilling or unable to act, a beneficiary of the trust.
  • Persons authorised to act on behalf of a deregistered body.

In some cases, we may request further evidence of a person’s authority to represent a Registrant.

Please note, if you are acting in an official capacity (for example, as an executor, director, trustee) we will ask you to make a declaration to confirm that you are acting in accordance with the current legal documents that grant you authority to do so and within the scope of your roles, responsibilities and powers associated with that capacity and those documents.