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Once we receive all of the information we require, your claim will be assigned to an independent loss assessor (Assessor). The Assessor will ask you to complete an online questionnaire in order to assess the losses for your claim.

Once your claim has been assessed, you will be issued with a Provisional Notice of Assessment and/or a Final Notice of Assessment, depending on the assessment option you choose.

Fast Track Assessments

The Fast Track Assessment option allows eligible claimants to bypass much of the standard loss assessment process and receive interim payments sooner. This form of assessment involves only assessing building losses (for landlords and owner-occupiers) or contents losses (for tenants) and applying a court-approved multiplier to the assessed amount to arrive at an overall assessment of the losses sustained at the address.

If you elect to participate in a Fast Track Assessment, you will receive a Final Notice of Assessment (FNOA) from Maurice Blackburn or the Assessor. The FNOA will include a range of the estimated compensation payable for the assessed losses, a Statement of Reasons which explains the basis upon which the losses have been assessed and a notice which sets out important information about review rights in relation to the FNOA, including timeframes and costs for any review. 

If you do not lodge a request for review within the 28-day timeframe or if you elect to accept the assessment set out in the FNOA, then the assessment will become final and binding. If you elect to accept the final assessment before the 28-day period expires, it will allow us to make payments more quickly.

The range of estimated compensation payable for the losses assessed at your address will be set out in the FNOA, and takes into account:

  • The Losses Relevant to Settlement: This is the 50% share of the assessed losses which were covered by the settlement with Sunwater and the State of Queensland, after adjusting for losses which would have occurred even if the dam had been operated differently. 
  • The Indicative Entitlement before Funding Commission: The estimated range of compensation for losses assessed in the Notice of Assessment once court-approved fees are deducted.
  • The Indicative Entitlement after Funding Commission: The estimated compensation payable to claimant(s) for the losses assessed in the Notice of Assessment once funding commissions owed by the claimant(s) are deducted.*


The actual funding commission applicable to individual claims will be calculated after all claims have been assessed and final entitlements have been calculated. Please note that the funding commission applicable to individual claims may be less than the estimate incorporated into this calculation. For any questions regarding the funding commission, please contact Omni Bridgeway on 1800 809 600.


Residential Claims Assessments (non-Fast Track)

Claimants will receive a Provisional Notice of Assessment (PNOA) from Maurice Blackburn or the Assessor which will set out the assessment of losses at the claim address and a range of the estimated compensation payable for the assessed losses. The PNOA will include a Statement of Reasons which explains the basis upon which the losses have been assessed and a notice which sets out important information about review rights in relation to the assessment, including timeframes for any review. 

If you do not lodge a request for a review within the 28-day timeframe or if you elect to accept the assessment set out in the PNOA prior to the 28-day period elapsing, then the PNOA will be reissued as the Final Notice of Assessment for the claim address.

Claimants will also have 28-days to request a review of the FNOA and review costs may apply, or if you elect to accept the assessment set out in the FNOA, then the assessment set out in the FNOA will become final and binding. Electing to accept the assessment before the 28-day period expires will allow us to make payments more quickly.

The range of estimated compensation payable for the losses assessed at the claim address is set out in both the PNOA and FNOA, and takes into account:

  • The Losses Relevant to Settlement: This is the 50% share of the assessed losses which were covered by the settlement with Sunwater and the State of Queensland, after adjusting for losses which would have occurred even if the dam had been operated differently. 
  • The Indicative Entitlement before Funding Commission: The estimated range of compensation for losses assessed in the Notice of Assessment once court-approved fees are deducted.
  • The Indicative Entitlement after Funding Commission: The estimated compensation payable to claimant(s) for the losses assessed in the notice of assessment once funding commissions owed by the claimant(s) are deducted.*


The actual funding commission applicable to individual claims will be calculated after all claims have been assessed and final entitlements have been calculated. Please note that the funding commission applicable to individual claims may be less than the estimate incorporated into this calculation. For any questions regarding the funding commission, please contact Omni Bridgeway on 1800 809 600.


Commercial Assessments

Claimants will receive a Provisional Notice of Assessment (PNOA) which sets out the assessment of the commercial losses sustained by the claimant and a range of the estimated compensation payable for the assessed losses. The PNOA includes a Statement of Reasons which explains the basis upon which the losses have been assessed and a notice which sets out important information about review rights in relation to this assessment, including timeframes for any such review. 

If you do not lodge a request for review within the 28-day timeframe or if you elect to accept the assessment set out in this PNOA prior to the 28-day period elapsing, then the PNOA will be reissued as the Final Notice of Assessment (FNOA) for the claimant’s commercial losses. 

Claimants will also have 28-days to request a review of the FNOA, or if you elect to accept the assessment set out in the FNOA, then the assessment set out in the FNOA will become final and binding. Electing to accept the assessment prior to the 28-day period elapsing will help compensation to be paid more quickly.

The range of estimated compensation payable for the losses assessed at the claim address is set out in both the PNOA and FNOA, and takes into account:  

  • The Losses Relevant to Settlement: This is the 50% share of the claimant’s commercial losses which were covered by the settlement with Sunwater and the State of Queensland, after adjusting for losses which would have occurred even if the dam had been operated differently. 
  • The Indicative Entitlement before Funding Commission: The estimated range of compensation for losses assessed in the Notice of Assessment once court-approved fees are deducted.
  • The Indicative Entitlement after Funding Commission: The estimated compensation payable to claimant(s) for the losses assessed in the Notice of Assessment once funding commissions owed by the claimant(s) are deducted.*


The actual funding commission applicable to individual claims will be calculated after all claims have been assessed and final entitlements have been calculated. Please note that the funding commission applicable to individual claims may be less than the estimate incorporated into this calculation. For any questions regarding the funding commission, please contact Omni Bridgeway on 1800 809 600.

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Our Canberra office is now closed, but our team continues to serve ACT clients and are available for phone and video appointments. If you need legal advice, please call us on 1800 675 346.

We have lawyers who specialise in a range of legal claims who travel to Tasmania. If you need a lawyer in Hobart, Launceston or elsewhere in Tasmania, please call us on 1800 675 346.