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Latest update: November 2025
Finalisation of Contact Confirmation Activity
We have reviewed and finalised all answers received following the Contact Confirmation Activity and have been in touch with many Admin Contacts over the past few weeks seeking further information. We thank everyone for their cooperation and patience through this phase to ensure all information is properly reflected.
Preliminary Activities for Claim Data Verification phase
We are now entering the Claim Data Verification phase, which will involve you confirming claim data on behalf of each Registrant you represent through a Claim Data Notice which we anticipate will be sent to you in early 2026.
To prepare for the Claim Data Notice, we have a few small online preliminary activities that will be sent out to specific Registrants in the coming weeks.
The first activity is in relation to driver accreditation numbers. It will only be sent to approximately 600 Registrants where we have not been able to verify the previously provided driver accreditation number during registration against State transport records provided by regulatory authorities.
The deadline to complete the first activity is 4:00 pm AEDT on 26 November 2025. If you receive the activity, it should take you no more than 5 minutes to complete.
Following the deadline of the first activity, a second activity will be sent to another list of specific Registrants in relation to operator claims. Further details on the second activity will be published soon.
Please do not contact us if you do not receive the first activity, as it is only being sent to a specific list of Registrants.
Thank you for your ongoing assistance and patience as we move towards the next phase of the Settlement Administration.
Next steps in the settlement administration:
Contact Confirmation Activity
Thank you to everyone who completed the Contact Confirmation Activity. The due date for this activity has passed and our team is currently in the process of reviewing all your answers.
If we have any questions, we will reach out to you.
Otherwise, if you do not hear from us there is nothing further for you to do at this stage.
Claim Data Verification
We will soon enter the Claim Data Verification stage. The purpose of this stage is to confirm the unique claim data which will be used to assess each Registrant’s claim/s.
We will prepare the data that we will use to assess claims, using a combination of registration data and industry state transport records. As the claim data relevant to this class action is complex, we estimate this will take about six months to complete.
In early 2026 we will send each Registrant a personalised Claim Data Notice, which summarises the claim data by which their claim/s will be assessed. If there are any errors within a Registrant’s Claim Data Notice, you may request amendments to the claim data.
Contacting Maurice Blackburn
To keep settlement administration costs to a minimum, we are unlikely to be able to respond to queries via email or phone that are answered on our website.
Our website will be updated monthly, and we encourage you to check it regularly.
Answers to commonly asked questions such as 'when will I be paid?' and 'how much will I be paid?' can be found at the bottom of this page.
Do you need to update your contact details?
It is important that your contact details remain up to date throughout the settlement administration. To do this, please email us at uber@mauriceblackburn.com.au and include ‘Updated Contact Details’ in the subject heading as well as your “old” contact details in the email so that we can locate your registration.
What is the settlement administration process, and how did we get here?
Settlement administration is a term used to describe the process of assessing claims and distributing settlement money to eligible Registrants. It typically occurs after a matter goes to trial, or the defendant and plaintiff reach a settlement agreement prior to trial.
Frequently Asked Questions
The Uber Class Action seeks to compensate registered group members for their loss of income and any loss in capital value of taxi and/or hire car licences, caused by the alleged illegal operation of UberX in Victoria, New South Wales, Queensland and Western Australia.
You are a registered group member if you registered in the class action before 2 October 2023 (or the Court allowed your late registration), and you were a taxi or hire car licence owner/driver/operator or Network Service Provider, operating in:
- Victoria between 1 April 2014 - 23 August 2017
- New South Wales between 7 April 2014 - 18 December 2015
- Queensland between 17 April 2014 - 5 September 2016
- Western Australia between 10 October 2014 - 4 July 2016
Licence Owner | Operator | Driver | Network Service Provider (NSP) | |
Capital Value claim | Lease Income Loss claim | Income Loss claim | Income Loss claim | Income Loss claim |
You will be compensated for | ||||
Decline in the capital value (per licence). | Losses in lease income (per licence).
| Losses in operating income (per licence). | Losses in driver income (per person). | Specific income loss (eg radio network fees). |
The SDS was approved by the Supreme Court of Victoria as part of settlement approval.
The SDS establishes the procedures for distributing the settlement sum to eligible group members (Registrants).
A copy of the SDS is available here.
To request a copy of the ‘Confidential Annexures' to the SDS, click here.
An Admin Contact is the nominated contact person who is authorised to represent (or has ‘authority to act on behalf of’) a Registrant and is the dedicated contact person for the duration of the settlement administration.
To be an Admin Contact you must have the legal authority to represent a Registrant for the purpose of the settlement administration.
For a detailed explanation of the role of an Admin Contact, please click here.
An Admin Contact will have the authority to represent a Registrant where:
- They have been specifically authorised by the Registrant to act on their behalf in relation to this settlement administration; and/or
- They are otherwise legally authorised to do so; and/or
- They fall within one of the specific categories of Admin Contacts which are listed on this page.
If you are unsure whether you are still authorised to represent a particular Registrant, you should speak directly with the Registrant to confirm.
For a detailed explanation of authority to act, please click here.
In late-July 2025 we started the Contact Confirmation Activity. The purpose of this activity is to confirm your contact details and the details of the Registrants which you represent.
The deadline for this activity has passed.
Our team is currently in the process of reviewing all your answers from the activity. If we have any questions, we will reach out to you. Otherwise, if you do not hear from us there is nothing further for you to do at this stage.
At this stage, we estimate Claim Data Notices will be sent in early 2026.
Due to the delays with the Rosengrave proceedings, we hope to commence making payments in early 2027.
This is an estimate only, and it may take more time.
During the settlement administration, the settlement sum will be placed into an interest-bearing bank account. Any interest accrued forms part of the settlement sum.
The interest will firstly be used to pay settlement administration costs. Any remaining interest will be managed and distributed to eligible group members in accordance with the SDS.
We will not be able to estimate payments until all assessments have been completed.
The figures that will be used to assess eligible group member claims are in Confidential Annexures to the SDS. Click here to request a copy.
We need to work with all 8,700 Registrants to confirm their Claim Data. We then must assess all Registrants claims and any requests for reviews.
We can’t start making payments until all claims have been assessed, including resolving any reviews.
Please do not send us your bank details. We will tell you when and how you can provide your bank details later in the settlement administration, in a safe and secure way.
Under the SDS, Registrants can review various decisions relating to their claim. Reviews will be considered by an independent lawyer (not Maurice Blackburn).
We will provide information about reviews at each stage of the process, so that you will know what to do, and by when.
All Admin Contacts and Registrants who participate in the settlement administration must:
- Answer all questions truthfully, and to the best of your knowledge, accurately;
- Ensure that your Admin Contact’s contact information is up to date and notify us of any changes; and
- Respond to all communication requests from us (as Scheme Administrator) – including activities, emails and text prompts – within the timeframes and/or due dates provided in the communication.
We will continue to keep all language as simple as possible, however, there are some specific terms and definitions we will use throughout the settlement administration, for example: Activity, Claims Database, Admin Contact and Registrant.
For a detailed explanation of these terms, click here.
We are unlikely to be able to respond to calls or emails about any information that is contained on this webpage as all information you need to know at this stage, can be found here.
We will send all critical communications, which are personal to you and your claim/s, by email.
If you need to make changes to your contact details please email us at uber@mauriceblackburn.com.au and include ‘Updated Contact Details’ in the subject heading as well as your “old” contact details in the email so that we can locate your registration.
If you need to speak with us about something not already answered on this webpage, you can call us on 1800 291 047 or email uber@mauriceblackburn.com.au.
If your enquiry requires a timely response (and is not generic in nature or concerns a matter which can be dealt with later in the settlement administration), then we will respond to you as soon as we can.