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Latest update: March 2026
Upcoming taxi and/or hire car licence owner activities
Licence owner activities will soon be made available in the Claims Database for specific Registrants who previously registered a taxi and/or hire car licence owner claim in Victoria, New South Wales, Queensland and Western Australia.
The activities are being sent to approximately 6,000 Registrants via their Admin Contact. If we require you to complete an activity you will receive an email.
There are different questions that are being asked depending on the claims you have registered.
- If we have been able to match your taxi and/or hire car licence number/s against industry State transport records, you will be asked to confirm whether the Registrant/s leased their licence/s to a third-party operator during the relevant claim period.
- If we have been unable to match your taxi and/or hire car licence number/s against industry State transport records, you will be asked to provide an alternative taxi/hire car licence number and/or an alternative name or entity that may have owned the licence during the relevant claim period.
If your licence number/s have already been matched or are matched with the new information you provide, it will streamline the Claim Data Notice process for you.
The deadline to complete the activities is 4:00 pm AEDT on Friday 27 March 2026. If you receive the activity, it should take you no more than 5-10 minutes to complete.
If you have any questions relating to the activity, please click here for a list of specific Frequently Asked Questions
To assist us in managing enquiries during this peak period and in the interests of keeping settlement administration costs as low as we can, to maximise the amount that is available to distribution to eligible Registrants, if your question is already addressed in the FAQs or on the website, we will not be providing an individual response to you.
Please do not contact us if you do not receive an activity, as it is only being sent to a specific list of Registrants where we require further information at this stage.
Finalisation of the preliminary driver and operator activities
The deadline to complete the driver and operator activities has now passed.
The preliminary driver activity was completed by 76% of Registrants who received it, and the preliminary operator activity was completed by 77% of Registrants who received it. Thank you to all those who completed the activity and provided us with the requested information.
If we can match your Driver Accreditation Number and/or Operator Accreditation Number against industry State transport records, it will streamline the Claim Data Notice phase for you.
If you were requested to but did not complete either of these activities (or we cannot match your accreditation numbers against industry State transport records), you will be required to provide documentary proof and/or a statutory declaration to confirm you were an operator at a later stage in the Claim Data Verification phase.
Thank you for your ongoing assistance and patience.
Next steps in the settlement administration:
Claim Data Verification
We have now entered the Claim Data Verification stage of the Settlement Administration. The purpose of this stage is to confirm the unique claim data which will be used to assess each Registrant’s claim/s.
This will involve each Admin Contact confirming claim data on behalf of each Registrant they represent through a Claim Data Notice which we anticipate will be sent in the coming months.
Preliminary Activities
To prepare for the Claim Data Notice, three preliminary activities have been developed for specific Registrants to complete online.
The first and second activities in relation to Driver Accreditation Numbers and Operator Accreditation Numbers have already been sent and the deadlines for completion have now closed.
The third and final preliminary activity has just been sent out to a list of specific Registrants who previously registered a taxi and/or hire car ‘owner’ claim.
In mid 2026 we will send each Registrant a personalised Claim Data Notice, which summarises the claim data by which their claim/s will be assessed. If there are any errors within a Registrant’s Claim Data Notice, you may request amendments to the claim data in accordance with the Settlement Distribution Scheme.
Contacting Maurice Blackburn
To keep settlement administration costs to a minimum, we are unlikely to be able to respond to queries via email or phone that are answered on our website.
Our website will be updated monthly, and we encourage you to check it regularly.
Answers to commonly asked questions such as 'when will I be paid?' and 'how much will I be paid?' can be found at the bottom of this page.
Do you need to update your contact details?
It is important that your contact details remain up to date throughout the settlement administration. To do this, please email us at uber@mauriceblackburn.com.au and include ‘Updated Contact Details’ in the subject heading as well as your “old” contact details in the email so that we can locate your registration.
What is the settlement administration process, and how did we get here?
Settlement administration is a term used to describe the process of assessing claims and distributing settlement money to eligible Registrants. It typically occurs after a matter goes to trial, or the defendant and plaintiff reach a settlement agreement prior to trial.
Frequently Asked Questions
The Uber Class Action seeks to compensate registered group members for their loss of income and any loss in capital value of taxi and/or hire car licences, caused by the alleged illegal operation of UberX in Victoria, New South Wales, Queensland and Western Australia.
You are a registered group member if you registered in the class action before 2 October 2023 (or the Court allowed your late registration), and you were a taxi or hire car licence owner/driver/operator or Network Service Provider, operating in:
- Victoria between 1 April 2014 - 23 August 2017
- New South Wales between 7 April 2014 - 18 December 2015
- Queensland between 17 April 2014 - 5 September 2016
- Western Australia between 10 October 2014 - 4 July 2016
Licence Owner | Operator | Driver | Network Service Provider (NSP) | |
Capital Value claim | Lease Income Loss claim | Income Loss claim | Income Loss claim | Income Loss claim |
You will be compensated for | ||||
Decline in the capital value (per licence). | Losses in lease income (per licence).
| Losses in operating income (per licence). | Losses in driver income (per person). | Specific income loss (eg radio network fees). |
The SDS was approved by the Supreme Court of Victoria as part of settlement approval.
The SDS establishes the procedures for distributing the settlement sum to eligible group members (Registrants).
A copy of the SDS is available here.
To request a copy of the ‘Confidential Annexures' to the SDS, click here.
An Admin Contact is the nominated contact person who is authorised to represent (or has ‘authority to act on behalf of’) a Registrant and is the dedicated contact person for the duration of the settlement administration.
To be an Admin Contact you must have the legal authority to represent a Registrant for the purpose of the settlement administration.
For a detailed explanation of the role of an Admin Contact, please click here.
An Admin Contact will have the authority to represent a Registrant where:
- They have been specifically authorised by the Registrant to act on their behalf in relation to this settlement administration; and/or
- They are otherwise legally authorised to do so; and/or
- They fall within one of the specific categories of Admin Contacts which are listed on this page.
If you are unsure whether you are still authorised to represent a particular Registrant, you should speak directly with the Registrant to confirm.
For a detailed explanation of authority to act, please click here.
In late-July 2025 we started the Contact Confirmation Activity. The purpose of this activity is to confirm your contact details and the details of the Registrants which you represent.
The deadline for this activity has passed.
Our team is currently in the process of reviewing all your answers from the activity. If we have any questions, we will reach out to you. Otherwise, if you do not hear from us there is nothing further for you to do at this stage.
At this stage, we estimate Claim Data Notices will be sent in mid 2026.
We hope to commence making payments in early 2027.
This is an estimate only, and it may take more time.
During the settlement administration, the settlement sum will be placed into an interest-bearing bank account. Any interest accrued forms part of the settlement sum.
The interest will firstly be used to pay settlement administration costs. Any remaining interest will be managed and distributed to eligible group members in accordance with the SDS.
We will not be able to estimate payments until all assessments have been completed.
The figures that will be used to assess eligible group member claims are in Confidential Annexures to the SDS. Click here to request a copy.
We need to work with all 8,700 Registrants to confirm their Claim Data. We then must assess all Registrants claims and any requests for reviews.
We can’t start making payments until all claims have been assessed, including resolving any reviews.
Please do not send us your bank details. We will tell you when and how you can provide your bank details later in the settlement administration, in a safe and secure way.
Under the SDS, Registrants can review various decisions relating to their claim. Reviews will be considered by an independent lawyer (not Maurice Blackburn).
We will provide information about reviews at each stage of the process, so that you will know what to do, and by when.
All Admin Contacts and Registrants who participate in the settlement administration must:
- Answer all questions truthfully, and to the best of your knowledge, accurately;
- Ensure that your Admin Contact’s contact information is up to date and notify us of any changes; and
- Respond to all communication requests from us (as Scheme Administrator) – including activities, emails and text prompts – within the timeframes and/or due dates provided in the communication.
We will continue to keep all language as simple as possible, however, there are some specific terms and definitions we will use throughout the settlement administration, for example: Activity, Claims Database, Admin Contact and Registrant.
For a detailed explanation of these terms, click here.
We are unlikely to be able to respond to calls or emails about any information that is contained on this webpage as all information you need to know at this stage, can be found here.
We will send all critical communications, which are personal to you and your claim/s, by email.
If you need to make changes to your contact details please email us at uber@mauriceblackburn.com.au and include ‘Updated Contact Details’ in the subject heading as well as your “old” contact details in the email so that we can locate your registration.
If you need to speak with us about something not already answered on this webpage, you can call us on 1800 291 047 or email uber@mauriceblackburn.com.au.
If your enquiry requires a timely response (and is not generic in nature or concerns a matter which can be dealt with later in the settlement administration), then we will respond to you as soon as we can.