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If you received the opt out notice by email or SMS, it has been sent to you to make you aware of the JB Hi-Fi Class Action, explain that you have been identified as a group member, and to let you know that you have the option to either participate or not participate in the class action.  

If you want to participate in the class action, you do not need to do anything right now and you do not need to respond to the opt out notice. 

If you do not want to participate in the class action, you must opt out via the Supreme Court of Victoria website by 29 May 2026 at 4:00pm (AEST).

Read more about the opt out notice

You are not required to register to be part of the class action. 

If you purchased an extended warranty from JB Hi-Fi at any time between 1 January 2011 and 8 December 2023, you are a group member in the JB Hi-Fi Class Action.

Registering means we can send you updates about the class action directly via email. You can register to receive updates here.

If you need help registering, there are handy FAQs on the registration portal.

The Supreme Court of Victoria ordered that the opt out notice be sent by email or SMS to people who may be group members in the JB Hi-Fi Class Action. The JB Hi-Fi Class Action is about extended warranties sold with consumer goods, such as electronics and home appliances.

If you received an email from noreply@classaction.mauriceblackburn.com.au or an SMS from ClassAction about the JB Hi-Fi class action opt out notice, this is because JB Hi-Fi’s records show that you may have purchased an extended warranty between 1 January 2011 and 8 December 2023 or because you previously registered your interest in the class action with Maurice Blackburn.

Maurice Blackburn is conducting a class action against JB Hi-Fi Group Pty Ltd (JB Hi-Fi) related to extended warranties.  

JB Hi-Fi customers have the option to purchase an extended warranty on products including electronic devices, home entertainment and home appliances.  

JB Hi-Fi has sold the extended warranties in its stores and online since at least 1 January 2011. During that time the extended warranties have also been called Extended Care or Extra Care.

The class action alleges that these extended warranties had little to no value to JB Hi-Fi’s customers, because the Australian Consumer Law already gives them the same (and often better) rights to have their goods repaired, replaced, or refunded if they are faulty, without paying for an extended warranty. 

Compensation is claimed for everyone who bought an extended warranty from JB Hi-Fi between 1 January 2011 and 8 December 2023. People who are part of the class action are called ‘Group Members’.

Read more about the JB Hi-Fi Class Action here or on the Supreme Court of Victoria website.

If you purchased an extended warranty from JB Hi-Fi at any time between 1 January 2011 and 8 December 2023, you are already part of the JB Hi-Fi Class Action. You do not need to do anything to join. 

You are part of the class action even if: 

• you don’t have a receipt
• your extended warranty has expired
• you have made a claim on your extended warranty
• you have purchased more than one extended warranty

You can read more about who is part of the class action here.

If you would like to be kept up to date with what is happening in the JB Hi-Fi Class Action, you can register to receive updates.

You will never be asked to pay anything out of your own pocket by participating in the class action.

We cannot predict how much compensation money group members may receive. It’s likely to be different from person to person, depending on the number and price of extended warranties they purchased.

Read more about costs and compensation

If you do not want to be a group member in the JB Hi-Fi Class Action, you must opt out of the class action by 29 May 2026 at 4:00pm (AEST). 

To opt out, you must submit the online opt out notice at the Supreme Court of Victoria website.

This website has clear instructions on what you need to do to opt out of the class action. 

Maurice Blackburn is unable to assist individual group members with opting out. If you are having difficulties with technology, please ask a trusted family member or friend to help you. 

You should not contact the Supreme Court of Victoria for advice, as the Court will be unable to assist you.

We cannot assist you with registering over the phone at this time. 

But remember, you are not required to register to be part of the class action.

If you purchased an extended warranty from JB Hi-Fi at any time between 1 January 2011 and 8 December 2023, you are already part of the JB Hi-Fi Class Action. 

Registering means we can send you updates about the class action directly via email. You can register to receive updates here.

Any other enquiries about registration will be responded to after the opt out deadline on 29 May 2026. If you have difficulties with technology, please ask a trusted family member or friend to help you.

Based on information provided by JB Hi-Fi, there may be more than 8 million group members in this class action. To minimise costs for the benefit of all group members, we will not respond to your enquiry if it has already been answered on our website. 

Until the opt out deadline on 29 May 2026, we will only be responding to queries related to the opt out notice. We will respond to all other enquiries after the opt out deadline. Please expect a delay in receiving a response from Maurice Blackburn.

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