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Claim Data and Eligibility
All Stafflink numbers have been finalised and confirmed. In early 2025 NSW Health provided the Scheme Administrator with the Summary Claim Data linked to each Stafflink number.
The Summary Claim Data contained:
- Start and end dates of each period of employment
- Position, classification and applicable Award
- Legal employer
- Full Time Equivalent (FTE)
The Summary Claim Data was used by the Scheme Administrator to determine if a registrant was eligible in accordance with the Settlement Scheme (a Participating Group Member).
You were sent your Notice of Claim Data and Eligibility and given an opportunity to review, confirm or request a Claim Data Amendment.
The Claim Data and Eligibility process for all Participating Group Members, including those who requested a Claim Data Amendment, was completed in June 2025. There can be no further Claim Data Amendment requests or Eligibility Reviews.
The Summary Claim Data is different to the Detailed Claim Data discussed below.
Following the conclusion of the Claim Data and Eligibility phase, the Scheme Administrator requested the Detailed Claim Data from NSW Health.
The Detailed Claim Data includes the Payroll and Health Roster data linked to each Participating Group Member’s Stafflink Number(s). For example:
- Shift type, date, start and end times
- Pay Scale
- Total amount paid per shift and whether the hours were treated as normal hours or overtime hours
- The number of minutes deducted from a shift for meal breaks
This Detailed Claim Data is used for the assessment of claims in accordance with the Settlement Scheme.
Given the Claim Period covers the period of 2014 – 2024, the Detailed Claim Data is large and complex. In total, there were approximately 30 million rows of Detailed Claim Data provided to the Scheme Administrator.
Some of the complexities and limitations of the Detailed Claim Data include:
- Data was collected across the entire NSW Health system which included 18 Local Health Districts and Speciality Networks
- Separate systems were used to collect and store data – the rostering system and the payroll system were different
- There is no Health Roster data available for the early part of the Claim Period
- The processes for collecting and storing payroll and roster data changed throughout the Claim Period as did the databases that were used
- Some Claim Data was entered into the systems manually which has resulted in inconsistencies and errors
These complexities and limitations were known at the time the Settlement Scheme was drafted and approved by the Court. Accordingly, the Settlement Scheme prioritises practical fairness and efficiency over impossible precision.
It was explicitly acknowledged by all parties at the time of the settlement approval that given the nature of the Claim Data, the Settlement Scheme should not be designed to calculate each Participating Group Member’s loss to the exact dollar. This would not be possible based on the available Claim Data and would cause unreasonable delay and cost.
The alternative to relying on the Claim Data provided to the Scheme Administrator by NSW Health was to require Participating Group Members to produce complete pay and roster records in order to prove their claim. This would have placed the burden on Participating Group Members and would have prevented many from participating in the Settlement Scheme because they understandably no longer held complete records or did not have the time to locate and produce them. This approach would have also resulted in compensation payments being delayed many years and many junior doctors missing out entirely.
The Settlement Scheme provides that where the Scheme Administrator has identified limitations in the Claim Data, reasonable estimates and averages are to be applied. The focus is on applying a consistent methodology across all Participating Group Members to ensure fairness. The same principals and calculation methodologies have been applied to everyone.