This was an application for a group costs order pursuant to s 33ZDA of the Supreme Court Act 1986 (Vic). As is commonly the case, much of the evidence filed by the plaintiffs in support of the order was confidential, and so the reasons were, in some respects, expressed in general terms.
The class action alleges that the defendants engaged in misleading or deceptive conduct, in representing to the plaintiffs that they would receive a ‘loyalty discount’ when they renewed their home and contents insurance policies. The plaintiffs allege that as a result of algorithmic demand modelling, instead of receiving a discount, they in fact received a ‘loyalty uplift’.
GCO Made
Justice Watson was satisfied that a GCO was ‘appropriate or necessary to ensure that justice is done in the proceeding’. He noted that the plaintiffs preferred a GCO model and regarded it as conferring significant benefits. For example, a GCO would provide:
GCO Percentage
His Honour then considered whether the proposed GCO percentage rate of 33% was appropriate, taking into account the following factors:
While his Honour acknowledged that the percentage rate sought had been agreed to by the plaintiffs in their retainer, there was no evidence that the plaintiffs had any awareness of GCO rates in other proceedings. Further, each of the plaintiffs referred in their evidence to the close supervision of the Court over the making of the GCO and the setting of the rate.
His Honour noted the factual complexity and the substantial risks in establishing loss and liability. He accepted that it is very difficult to accurately estimate the size of the class and claim and the necessary budget at an early stage in proceedings.
However, his Honour did not regard the specific characteristics of this case as warranting a percentage beyond the percentage ordered in similar consumer class actions. There was nothing novel about this proceeding. He undertook a detailed analysis of GCO rates in other class actions (specifically comparing consumer class actions with shareholder class actions) and ultimately held that a GCO percentage rate of 27.5% was appropriate.
Supreme Court of Victoria | Watson J | 20 December 2024
Plaintiffs’ Solicitors: Slater & Gordon
Defendants’ Solicitors: Herbert Smith Freehills
Plaintiffs’ Funder: N/A
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