What does being trauma informed mean?

If you were sexually or physically abused as a child while in the care of an institution, you may be entitled to claim compensation through one or more legal pathways.

Speaking with a lawyer can help you understand which claim options may be available to you, and what each option could involve.

In most cases, if the abuse occurred before the age of 18, there is no time limit on making a legal claim for compensation. That said, we encourage you to seek legal advice as soon as you feel able.

Seeking legal advice can help you understand your rights, what options for compensation may be available to you, and what the process could look like at a pace that feels right for you.

Compensation is assessed based on the individual circumstances of your case. A civil damages claim may allow you to seek compensation for:

• the psychological impact of the abuse, often referred to as pain and suffering
• lost income, where your ability to work or earn has been affected, including ongoing loss of income if you are not yet of retirement age
• treatment costs you have already paid for, such as counselling or medication
• future treatment and care costs

In some cases, you may also be able to seek a personal response from the responsible institution, which can include an apology.

While the legal process can differ depending on the state or territory you live in, the underlying principles are the same.

Trauma‑informed lawyers understand how past abuse can affect people in different ways, including how they feel, communicate and cope with stress. They work carefully to reduce the risk of re‑traumatisation, listen with patience and respect, and give you choice and control throughout the process.

This can include moving at your pace, limiting the need to repeat your story, explaining each step clearly, and prioritising your emotional safety while helping you pursue justice.

Yes. When you speak with us, we will listen and believe you. We understand how difficult it can be to talk about abuse, and that many survivors worry about not being believed or being judged. Our role is not to question your experience, but to support you, provide clear advice, and help you understand your legal options in a safe and respectful way.

No. You do not need to report the abuse to the police to make a civil compensation claim. Some survivors choose to report to the police, while others do not. A lawyer can explain your legal options and help you understand what paths are available to you, whether or not you have made a police report.

If someone you love has experienced abuse and you want to support them, there are many meaningful ways you can help. In some circumstances, you may be able to make a legal claim on their behalf.

You can also take on a meaningful support role, such as helping with legal communications, attending meetings with them, or simply being by their side throughout the process.

There are a few different services you can contact for help. These will differ by state and territory, but some national ones are:

• Lifeline has 24-hour access to crisis support by phone, text or chat online.
• 13YARN is available any time of the day or night to talk to an Aboriginal or Torres Strait Islander person
• 1800 Respect offers confidential information, counselling and support to people impacted by domestic, family or sexual violence.
• Compass can provide information and resources about the abuse of older Australians.
• Kids Helpline is a free service for young people aged 5 to 25.
• Ask Izzy is a tool that can help you find local support services.