Qantas Settlement Scheme Administration

The TWU and Qantas have reached an agreement on the establishment of a $120 million fund to compensate the 1,820 ground handling employees whose jobs were unlawfully outsourced back in 2020. 

All participating affected employees will receive an initial base payment for non-economic loss (hurt, humiliation and distress) through the Settlement Fund.

You may be entitled to more than the initial payment based on your individual circumstances and you will be asked for more information as part of the process to assist in determining your entitlements.

Everyone’s payment will be different and will be assessed based on their own circumstances.

At this stage, it is not possible to tell you how much total compensation you will be eligible to receive from the settlement. This will depend upon an assessment of your individual circumstances by the Administrator.

In order to assess your eligibility for additional compensation above the initial payment, you will need to provide information regarding your economic and non-economic loss.

In August we commenced the process of assessing eligible participating employees’ economic loss. Participating affected employees have been contacted directly and asked to provide information to assist in the assessment of their economic loss.

If you are a participating affected employee and have not received an email inviting you to provide information regarding your economic loss, or are having difficulty providing this information, please get in contact with our team on:

• Phone: 1800 716 855
• Email: qantascase@mauriceblackburn.com.au

In November, we commenced the process of assessing eligible participating employee’s non-economic loss. Confidential questionnaires have been sent out to the first tranche of workers and will be rolled out progressively.

If you are an eligible participating employee and have not received an email inviting you to provide information about your non-economic loss, it may be because you have not yet provided us with all the required information about your economic loss. 

If you are having difficulty uploading your tax documents to the Portal, you can send us the documents another way. You can email us copies of the documents at qantascase@mauriceblackburn.com.au

You can also post copies of the documents to us. Please send any documents to the following address:

Qantas Case Team
Maurice Blackburn Lawyers
Level 21, 380 La Trobe Street
Melbourne VIC 3000

If you are having trouble locating your tax documents or using the portal, please contact a member of our team by emailing qantascase@mauriceblackburn.com.au or calling 1800 716 855. 

Compensation payments received under the Qanas Settlement Administration Scheme may trigger obligations in respect of Medicare, Centrelink or private health insurance payments.

We are not able to provide participants with legal advice, and it is recommended that participants seek independent advice in this regard.

We have applied to the Australian Tax Office for a class ruling in relation to the initial payment made to eligible participating employees.

We will advise group members once the class ruling has been published. 

If you have not received an email inviting you to register for the settlement scheme and you believe you are eligible for the scheme, please get in contact with our team on:

• Phone: 1800 716 855
• Email: qantascase@mauriceblackburn.com.au