Frequently Asked Questions
If you suffer from an injury, illness or disease as a result of—or in the course of—your employment, you can claim workers' compensation.
Workers' compensation schemes cover injured workers, including part-time workers, casual workers and in many circumstances subcontractors such as owner/drivers and agency nurses.
If you are an injured Commonwealth Government employee, or an injured employee of a large national company, you can claim under the Federal Comcare scheme.
The compensation and benefits you are entitled to can vary greatly depending on the seriousness of your injury and the law under which you're covered.
As well as workplace accidents, you may also be able to claim compensation for a recurrence, aggravation, acceleration, exacerbation or deterioration of any pre-existing injuries or diseases impacted by your work. Injuries including cancers, strokes, asthma, heart conditions and degenerative conditions are often made worse by employment.
In some states you may be able to claim for injuries sustained during a normal recess, such as lunchtime or morning and afternoon tea breaks.
As long as you can show some relationship between your employment and the injury, you may be able to claim compensation.
Time limits vary under the different state and federal laws. It's important to report your injury to your work and the workers' compensation authority that covers you as soon as possible—usually within 30 days—once you've become aware of your injury. This includes completing a claim form and getting a medical certificate.
The actual legal process may take up to several years, especially if you have to wait for injuries to stabilise. It’s important you talk with a lawyer if you’re unsure about the amount of time you have to claim, even if it has been more than 30 days since you were injured.
To make a claim you should:
- report your injury to your employer within 30 days of becoming aware of the injury
- complete a workers' compensation claim form
- get a workers' compensation medical certificate
- make sure to keep copies of the claim form and medical certificate and give the originals to your employer as soon as possible
- make sure your employer signs and dates the form on the day you provide it to them
- lodge a copy of the claim form with the workers' compensation authority.
Our work-related injury experts can give you more information about the claim process.
We can't tell how much you will get without your specific information. However, you may receive payments that are equal to a percentage of your weekly earnings, along with payment for all reasonable medical and associated expenses.
You can claim a lump sum for permanent impairment. Generally, a claim cannot be made within 12 months of the injury and not before the injury is stable. The lump sum amount will depend on your impairment level, date of injury, and the law that covers your workers' compensation.
All 'reasonable' expenses are covered by workers' compensation for services related to:
- medical, hospital and nursing
- personal and household
- ambulance services.
Expenses such as doctors, chemists, physiotherapy and chiropractic bills are also covered.
Your workers' compensation authority may also approve payment for attendant care, modifications to a home or car, home help and transportation costs.
Yes, you can if you have taken out income protection that's part of your superannuation policy. Also, if you're forced out of your trade or job due to the injury, you may be entitled to a superannuation lump sum. It’s important to talk with a lawyer about how best to do this. We are experts in this area of law.
Our Queensland team will assist you with your claim and ensure your know about your rights and entitlements.
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