Staying safe during COVID-19

As the coronavirus pandemic evolves, Maurice Blackburn remains focused on providing the best service possible to our clients.

Due to current outbreaks, some of our offices are closed. In-person appointments are available in some states, based on the public health advice in the region. Please visit the contact page to contact your local office before visiting. 

Our priorities at this time are:

  • protecting the health and well-being of our staff and clients, and
  • ensuring that claims continue to progress.

Click here to learn more about the JobKeeper program

Click here to read more about general employee rights

Office re-opening information

Some of our offices are now open and safely accepting face-to-face appointments in line with public health advice. Offices that remain closed are still offering appointments by teleconference and videoconference. If you have an existing appointment, you will be contacted with more information if you are impacted by closures. 

We’re still here to help and provide support, please call us on 1800 810 812 or submit a message.

Your well-being, and the safety of our staff, is our highest priority so please note that if you do come and see us in person, we'll be asking you to abide by strict COVID-safe protocols. These may include:

  • Asking you for personal details so you can be signed into the premises
  • Limiting the number of people you can bring to your appointment
  • Masks may be required 
  • Asking you for details of any recent overseas trips or sickness, or
  • Sticking to strict appointment time frames.

Your local office will advise you of anything you need to do prior to your visit.

We ask that while you're with us, please stick to social distancing and good hygiene practices to minimise any risk of transmission. Your meeting room will be fully sanitised before you arrive and our team will ensure social distancing measures are in place. We’ll also be providing hand sanitiser for your convenience.

If you are feeling unwell on the day of your appointment, please reschedule to another day to avoid placing our staff at any unnecessary risk.  

We will still be offering consultations by telephone or video-conference for anyone feeling unwell or those who prefer to stay home.

Keeping up to date

Importantly, we will continue to closely monitor and be guided by government advice on how to operate during this period, and will let you know if anything changes.

This a challenging time for everyone. Please feel reassured that we are committed to continuing to provide the highest level of service during and after the pandemic.

For more information please visit the relevant pages: