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If you’re injured in a car accident it can feel daunting trying to navigate the claims process to ensure you receive all your entitlements. Below we have a Q&A with Janine Gregory, Head of Maurice Blackburn’s Victorian Road Accident Injuries team.

How does car accident insurance work in Victoria?

In Victoria, the Transport Accident Commission (or the TAC) is the relevant insurer. When Victorians pay to register their car or other vehicle, part of that money goes to the TAC. 

The TAC spends some of this money on road safety but it also uses the money to pay for benefits and compensation to people who are injured in road accidents. 

Why get a lawyer involved if you have an accident, why not just go direct to the TAC?

There are two key reasons to get legal advice.

Firstly, it is really important for people to understand what benefits are available and how to access them.  Our specialist lawyers can explain how the scheme works and provide individualized advice about what you will or won’t be entitled to.  We can guide you through the entire process and be your advocate.

Secondly, it is important to ensure that you obtain the best outcome.  We are experts in this area, we deal with the TAC every day and we know what your case is worth and how to get you what you deserve.

What type of things can you claim?

You may be able to claim for lost wages, medical, hospital and rehabilitation expenses. Travel costs, attendant care, home help and a lump sum payment.

If the accident is the result of someone else’s negligence you may also be entitled to bring a common law claim for Pain and Suffering and future Loss of Wages.


Why Maurice Blackburn?

As Australia’s #1 Plaintiff law firm our team will fight to ensure you get the compensation you deserve. In Victoria, we have more personal injury accredited specialists than any other law firm—so you can be assured that the lawyer assigned to your case is an expert in the area and will maximize your entitlements.  In one case, our client’s claim was rejected by the TAC and we ultimately secured them a million-dollar settlement.

But can’t involving a lawyer be expensive?

We work on a no win no fee^ basis, so if you don’t get a payout, we won’t charge you anything, and in most cases unlike many other law firms you won’t need to pay disbursements such as medical reports, court or barrister fees*. But you don’t need to worry as we’ll explain exactly how legal fees work from the outset of your claim to ensure full transparency.

What if you’re unsure of whether you are eligible to make a claim?

The best thing to do is get in contact with us to book in your free first consultation or take the Free Claim Check to see if you are eligible to make a claim. We will be able determine whether you have a case and discuss all of the options with you. We will ensure your case is set up to ensure you get the best possible outcome.

You should contact us even if you were at fault or if you have an existing claim as we can assist at any stage of the process. We do find that a number of our clients will have lodged an initial claim but come to us when their medical or income expenses have been rejected or payments have ceased. We can assist clients with these issues as well as advise about other possible entitlements. 

^conditions apply. Excludes third party costs
*Conditions apply

Our road injury work

Our specialist road injury lawyers are experienced in a range of claims related to road accident injuries. If you've been hurt on the road, we can help you understand your options. 

It doesn't cost you anything to know where you stand 

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We have lawyers who specialise in a range of legal claims who travel to Australian Capital Territory. If you need a lawyer in Canberra or elsewhere in Australian Capital Territory, please call us on 1800 675 346.

We have lawyers who specialise in a range of legal claims who travel to Tasmania. If you need a lawyer in Hobart, Launceston or elsewhere in Tasmania, please call us on 1800 675 346.